Help Centre
Frequently Asked Questions
Shipping & Delivery
How long does shipping take in Canada?
Most orders ship within 1–2 business days and arrive within 3–7 business days depending on your province. Remote territories may take slightly longer.
Do you offer free shipping?
Yes! We offer free standard shipping on all orders over $100 CAD.
Products & Scents
How do I find my signature scent?
We recommend starting with our Scent Quiz (coming soon!) or reading our Fragrance Guide journal. When in doubt, our team is happy to recommend based on your preferences.
Are your products cruelty-free?
Yes. We do not test on animals, and we work only with suppliers who share our values.
Returns & Exchanges
Can I return or exchange a perfume?
We accept exchanges within 30 days of delivery. If your fragrance arrived damaged, we’ll replace it free of charge. Please contact us to initiate a return.
Payments & Pricing
Are your prices in Canadian dollars?
Always. All prices on our website are displayed and charged in CAD. No surprise currency conversion fees.
Customer Love
Loved By Our Community
"Addictive Boud is unreal — I get stopped and asked what I'm wearing every single time."
James K.
"Smells like something three times the price. The longevity genuinely surprised me."
JORDAN T.
"Elegant, warm, and long-lasting. Veetora has completely replaced my designer bottles."